Contacts and Resources

Contributed by David Ellis and Elinor Knaggs and current to August 2018

Further information can be found on the ACT Revenue Office's website: www.revenue.act.gov.au
  • Legal Aid ACT may be able to provide limited, duty advice to individuals with tax related legal issues. Call the Legal Aid ACT Helpline on 1300 654 314 to discuss or make a booking for a 30 minute consultation.
  • Legal Aid ACT periodically runs a Small Business Clinic, which may be able to provide limited, duty advice to small businesses experiencing tax related legal issues. Call the Legal Aid ACT Helpline on 1300 654 314 to discuss or make a booking for a 30 minute consultation.

Australian Taxation Office (ATO)

  • The Australian Taxation Office (ATO) is responsible for regulating Taxation in Australia. Their website contains information and guides for individuals, businesses and not-for-profit organisations: https://www.ato.gov.au/
  • You can contact the ATO switchboard on 13 28 69 between 8.00am and 5.00pm, Monday to Friday. Further contact information is available here: https://www.ato.gov.au/About-ATO/About-us/Contact-us/

Care Financial Inc. and the Consumer Law Centre of the ACT

  • Care Financial can provide free financial information, assistance and financial counselling. Call 1800 007 007 between 9.00am and 4.30pm to make enquiries or discuss appointments. You can attend Care Financial Inc. at CCG House, Level 4, 219 London Circuit, Canberra City ACT.
  • Care Financial Inc. operates a free, after-hours drop in service between 4.30pm and 6.30pm on Wednesdays.
  • The Consumer Law Centre is a project of Care Financial Inc. and provides free legal advice to low and moderate income consumers about consumer credit, debt recovery, fair trading and more. The Consumer Law Centre operates a free phone advice line between 2.00pm and 4.00pm, Monday, Tuesday, Thursday and Friday. For free phone advice, call 6143 0044. The Consumer Law Centre is locates at Level 1, 2 Akuna Street, Canberra City, ACT.
  • More information about these services is available here: http://www.carefcs.org/index.html

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