Introduction

Contributed by Anahita Surya and current to April 2018

Neighbourhood disputes can arise over a range of issues, including fences, noise pollution, pets etc. Resolving the issue in a friendly manner is best for all parties involved. If you need mediation support, the ACT Conflict Resolution Service offers confidential and affordable assistance.

Conflict Resolution Service

3.10 Griffin Centre
20 Genge Street
Canberra City ACT 2601
Tel: 02 6162 4050
Email: mediation@crs.org.au

If you and your neighbour cannot negotiate an agreement, legal options include sending a legal letter (letter of demand) or seeking an order from the ACT Civil and Administrative Tribunal (ACAT).

This chapter provides an overview of neighbour rights and responsibilities. Other useful resources can be found on the Access Canberra website. If you need to talk to someone about a neighbourhood dispute, contact the Legal Aid ACT Helpline (9am to 4pm on weekdays) on 1300 654 314.

This chapter will be of use to the following groups of people:
  • Existing property owners;
  • Tenants in rented properties;
  • People living in unit title (strata) property;
  • People living in Public Housing;
  • People planning to build or renovate.

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